Dear GMAT,
You ruined my life. Well, you ruined like 4 days of my life, but that is enough for me to hate you forever. My husband studied for your damn test for 3 months 10 to 16 hours a day. I didn't see him. He didn't see us -- me and our 3 and half children. But it was all going to be over on March 3 when he would drive 6 hours to the closest testing center in Draper, Utah to take the test and get 100% so we could move on with our lives.
But the half way through the exam the test crashed and puss started coming out of our crying 2 year old's red infested ear. My husband called to give me his results, which were, "The test crashed while I was taking it, and GMAT won't reschedule me." I was waiting for, "I aced it, babe." So then I could reply, "Get your butt home and take this crying baby so I can get some sleep." He called customer support 3 times a day for 4 days while waiting in Utah to retake the exam. The first person he talked to said, "Ok, Mr. Fellow, we can reschedule you for tomorrow in Albuquerque, New Mexico!" (15 hours from Draper, Utah.) Little did we know that would be the best offer he would get all week, and it was not even an offer the lady on the phone would have been able to fulfill. For days, they said, "We have to figure out why the test crashed before we let YOU reschedule." Why does it matter why the test crashed? It crashed, and he didn't get to take it. Why do other people get to take the test but not him? But they still would not let him reschedule. He explained he was 6 hours from home and wouldn't be able to come back. They didn't care. They didn't offer to refund his exam. Instead they said, "What I guess we can do for you is let you take the exam again without having to pay again." AGAIN!!! AGAIN!!! If it was AGAIN, he would have scores and be at home and not be taking it AGAIN at all. After 5 days of him waiting in Utah, they finally told him, they have decided not to let him reschedule for 30 days.They won't reimburse his travels or his exam, but this did offer to send letters to the universities where he is applying and explain why his scores will be late -- oh, but only 5 schools. : )
In the meantime at home, I didn't sleep more that 45 minutes at a time in 72 hours. I barely made it to the baby's dr appointment because I was to tired, I worried I could crash. I had to cancel 40 work appointments since I had no childcare, and little bits didn't stop crying for days and days. I was tired, I was angry. I swore at my kids and cried at Target. I hate you GMAT. You represent everything wrong with monopolies, business school, and higher education. You're all about you. No accountability. You're a bully, and you don't deserve my forgiveness.
I hate you,
Jill Fellow
Friday, March 7, 2014
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